In 2017, Goodwill Industries of Northern Illinois served 13,582 people in many different ways, but with the same end goal – helping people create opportunities to enhance their lives.
Goodwill Industries of Northern Illinois established the following goals–
- Increase opportunity and efficiency in all our retail stores and mission service programs
- Live our value of constant learning for all – our participants, our employees, and our community
- Serve all of our communities with mission service programming, and
- Position Goodwill Industries of Northern Illinois as a leader among thrift retail, mission services, and employers
In 2017, we served 13,582 individuals in our communities.
Goodwill helped over 658 individuals find and maintain work.
In 2017, Goodwill applied for and received the contract to operate One Stop services in partnership with Rock Valley College and Illinois Department of Employment Security. We provide services at The Workforce Connection offices in Rockford, Belvidere, and Freeport.
Goodwill’s Community Resource Room in DeKalb served 1,156 individuals in 2017, with 29 employers hosting Hiring Events. In 2018, we will open our Community Resource Room in McHenry.
We are thankful for The McHenry Community Foundation, who has supported the opening of the McHenry Resource Room.
Goodwill provides services in partnership with the Department of Vocational Rehabilitation. Goodwill provides a placement program as well as a supported work program. In 2017, Goodwill expanded the supported work and placement programs to Sterling, IL, in addition to current locations of Placement in Rockford and DeKalb and Supported Work in Rockford.
In 2017, the Placement program outcomes include:
- 54% of participants obtained employment in the program,
- 77% of those who found work found it within 6 months of beginning the program
- 33% of those who found it employment retained their employment after 90 days
In 2017, the Supported Work program outcomes include:
- 53% of individuals found employment in the community within 6 months
- 75% retained their community employment after 90 days
- 100% of participants are satisfied with the program
We are thankful for The Blazer Foundation, who generously supports Goodwill’s Supported Work program.
In 2017, Goodwill Youth program, in partnership with The Elevate Program, a WIOA funded service, served 235 youth ages 17-24.
103 students earned their GED or High School diploma and students entered employment.
Goodwill’s GoodGRADS program served 384 individuals through Adult Education classes. Over 75% of Goodwill’s students persisted in the GoodGRADS program and over 73% of students had increases in math or reading in Goodwill’s 8-week class sessions.
Goodwill provided scholarships for 613 GED tests in our communities so individuals would not have any financial barriers to earning their GED. 84 individuals earned their full GED as a result of the test scholarships. Additionally, 407 practice test scholarships were given to students.
Scholarships given by community are:
- Freeport – 80 scholarships given and 18 GEDs earned
- DeKalb – 36 scholarships given and 4 GEDs earned
- McHenry – 163 scholarships given and 23 GEDs earned
- Ottawa – 65 scholarships given and 9 GEDs earned
- Rockford – 241 scholarships given and 39 GEDs earned
We are thankful for The Alpine Kiwanis Foundation for generously provided funding to assist Goodwill’s students with transportation and testing assistance.
Additionally, Goodwill worked with local legislators to bring an Excel Center, an adult high school that provides a high school diploma, in addition to industry recognized credentials, dual college enrollment and credits, on-site child care, and support services, to this area. In September, House Bill 2527 was passed, which will pave the way for an Excel Center in Illinois.
Goodwill provided the IRS Certified Volunteer Income Tax Assistance (VITA) program for the 9th year in 2017.
Goodwill prepared taxes for 2,362 customers, returning over $3.5 million in federal refunds to our community.
Goodwill’s goal is to serve customers efficiently and effectively and we reached our goals in 2016. Goodwill’s customer satisfaction at tax sites was over 97%, with over 95% of customers reporting that it was easy to get an appointment. Additionally, the acceptance rate of tax returns with the IRS at Goodwill’s tax sites was over 92%, far above the national average of 85% of returns accepted.
This program is generously supported through the United Way of the Rock River Valley and the Internal Revenue Service.
Let's Go To Work Program
Goodwill’s Let’s Go to Work program offers employment opportunities for individuals with disabilities in 7 community locations. In 2017, we served 58 individuals in this program that provides training and a supportive work experience for individuals with disabilities.
Round Up at the Register
Goodwill’s Round up at the Register program asks customers to “round up” their total at the registers at the store locations. The round up funds generated provide scholarships to individuals with disabilities at the community colleges in all of our local communities and support Goodwill’s Mission programming in our communities.
Community Colleges that Goodwill provides scholarships to are: Blackhawk Technical College, Highland Community College, Illinois Valley Community College, Kishwaukee College, McHenry County College, Rock Valley College, and Sauk Valley College.
In 2017, Goodwill diverted over 11 million pounds from our local landfills by recycling cardboard, shoes, clothing, and metals, and computers.
In 2017, Goodwill retail locations had over 1 million customers at our 12 store locations. Goodwill has 11 retail stores, one outlet store, and one attended donation center.